Plan-Do-Check-Act diagram

Continuous improvementI found this version of the Plan-Do-Check-Act cycle on a Dutch website http://www.datadogs.nl/aanpak.

DataDogs are a business consultancy providing Data migration, Application integration and Business intelligence services.

This is an english translation of the dutch text relating to their Plan-Do-Check-Act diagram:

AANPAK
Approach: The manner in which a problem is analysed and policy is made

The DataDogs approach is characterized by the words: systematic and analytical.  The method of analysis is the same for a small short-term contract or a contract lasting several years.

When DataDogs starts working its consultants ask themselves:

  • What is the purpose of my work?
  • What results are expected?
  • What are the timelines in which this should be achieved?

There are always multiple routes to reach goals. It is necessary to determine

  •  What are advantages and disadvantages to the various options
  •  Which route best serves the interests of my client?

A solution to a problem is found with a hypothesis driven method. A problem is mapped and analysed. There are multiple hypotheses drawn up and tested with respect to the cause and possible solutions.  On the basis of the best hypotheses solutions are determined and again compared to establish the most appropriate solution to the problem.

Through execution of a command through the Plan-Do-Check-Act cycle, results are continually evaluated and adjustments are planned and implemented.  This provides an efficient way for results of changes to be evaluated and performance is improved.

DataDogs’ consultants will make frequent use of each other’s knowledge and experience, to work quickly and efficiently and achieve high quality results.  They share their plans and solutions with colleagues. They make use of products and methods, which are already available within DataDogs or the open field of knowledge (literature and universities).