Why? Why? Why? Why? Why?
How do we respond to awkward questions? Do we ignore them and hope they will go away, give a random answer that does not make sense, or try to find the solution to the problem. Young children can drive us…
The standard for quality management
How do we respond to awkward questions? Do we ignore them and hope they will go away, give a random answer that does not make sense, or try to find the solution to the problem. Young children can drive us…
When ISO 9001 (the international standard for quality management) was revised and re-issued in 2000 it was based on 8 quality management principles which should be applied when an organisation develops its QMS. Each quality management principle relates to several…