Where am I?

A man in a hot air balloon realized he was lost. He reduced altitude and spotted a woman below. He descended a bit more and shouted: "Excuse me, can you help me? I promised a friend I would meet him…

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8 principles of Quality Management

When ISO 9001 (the international standard for quality management) was revised and re-issued in 2000 it was based on 8 quality management principles which should be applied when an organisation develops its QMS. Each quality management principle relates to several…

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Plan-Do-Check-Act diagram

I found this version of the Plan-Do-Check-Act cycle on a Dutch website http://www.datadogs.nl/aanpak. DataDogs are a business consultancy providing Data migration, Application integration and Business intelligence services. This is an english translation of the dutch text relating to their Plan-Do-Check-Act…

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